PLEASE NOTE - Our Christmas deadline has passed. We can provide a digital proof on Christmas Day, which has always worked great with happy feedback! Welcome to the Lake Doormat. INSTRUCTIONS: 1. Please select a doormat size. The doormat in the listing picture is a 24 x 36 doormat. DESIGN+ PROCESS: Our outdoor/ welcome mats are professionally flocked! This process creates a luxurious 3d velour embellishment to the mat. Flocked doormats are extremely durable & last longer than store bought or painted doormats. CUSTOM ORDERS: If you need a customer order, please contact me! I would love to help you create your dream mat :) FULFILLMENT TIME: Production : ( 5 Business Days ) Shipping- West: 5, Central: 3-4, East: 1-3 Days. Need it for a specific time? Contact me directly prior to purchasing, so we can accommodate you accordingly. SIZE: 18 x 30 24 x 36 36 x 60 ( 3ft by 5 ft ) Great for double doors. 24 X 72 ( 2ft by 6ft ) Great for double doors. 36 X 72 (3ft by 6ft) Great for double doors. Approximately 5/8 of an inch thick MATERIAL: 100% natural coir fibers coir with all-weather vinyl backing for lasting endurance. CARE+CLEAN: For prolonged life, please keep the mat in a sheltered & protected dry area like a patio, entryway, covered porch or garage. Avoid direct water like rain, hail & snow as this creates a slower drying of the mat. To clean, simply shake & vacuum. PROOF: If you would like a proof of your design, please contact me. I would be more than happy to do so. RETURN POLICY: Due to the custom nature of our doormats, we do not accept exchanges, refunds, or cancellations. If your item arrives damaged or incorrect, please contact us within three days. If the doormat is deemed damaged or incorrect, a replacement doormat will be sent. Welcome To The Lake Doormat, Lake House Doormat, Probably At Lake Doormat, Lakehouse Life Doormat Decor