ABOUT THE PRODUCT All calligraphy is hand-lettered & is not done in a digital font. So you are sure to have a unique rug! The doormats are made of 100% natural coconut coir. The bottom is made of latex, which reduces the risk of slipping. The mats are approximately 0,75 inches thick. The 2 available sizes are 16x24 inches (40x60 cm) & 24x35 inches (60x90 cm). The design is hand painted with exterior acrylic paint. Once the design has dried, the rugs are coated with a water-tight seal to add protection & extend the life of the rugs. CARE Although the water-tight seal does extend the life of the rugs, it is important to note that the rugs can fade, discolor, peel & degrade with time & use, just like any other material left outside & facing changing weather conditions such as rain, snow, hail, freezing temperatures & high heat. To prolong the life of your rug, it is therefore advisable to keep it in a dry & sheltered area. Decorative rugs are not intended for heavy use & an interior use is recommended. To clean it, shake it out or sweep/vacuum it. Do not wash. Do not bleach. Do not tumble dry. Do not iron. Do not dry clean. DELIVERY All rugs are made to order. Allow 5 to 7 business days for the making of the mat. Delivery time is added to that. My orders to the Canada & the USA ship with Purolator. (You will need to provide a physical address. Otherwise, I will have to ship it via Canada Posts, which typically has longer delays.) Shipping usually takes 1-2 days in Quebec & Ontario, & 2 to 7 days to the rest of Canada & the USA. For any other countries, I ship my orders with Canada Post & delays vary. GENS DU QUBEC Utilisez le code COLLECTELOCALE si vous dsirez venir le chercher directement Notre-Dame-du-Mont-Carmel, en Mauricie. Ceci retirera les frais de livraison. IF YOU ARE FROM QUEBEC Use code COLLECTELOCALE at checkout if you want to come get your order directly in Notre-Dame-du-Mont-Carmel, in Mauricie. This will remove shipping fees. RETURN POLICY The buyer is responsible for any return fees. If the item is not returned in its original state, the buyer will be responsible for any loss in value. Custom made mats cannot be returned or exchanged unless they arrived damaged. Thank you for shopping in my shop! Do not hesitate to contact me if you have any questions or a special request. Genevive Welcome Mat, Door Entrance Cute, Welcome, Family Name, Last Family, Custom, Made To Order, Calligraphy
