How To Send Image To Us You can send picture by message, double side is different photo. Important Note: Please ensure photo is more than 800 px. The clearer the picture, the better the effect will be. Photos of your pet sitting or standing with nothing blocking any part of their body looks best with these pillows. Size for Customized Pillow is based on the longest side of the photo, & depends on the size you purchased. Short side is based on the size of the photo provided. Size Available: 12 inches / 30cm 14 inches / 35cm 16 inches / 40cm 18 inches / 45cm 20 inches / 50cm Perfect Gift design by self, you can customize everything you like, such as Pets favorite cars, plants, or human shape pillow you love. Material: Velvet. Two-Sided Printing. Non-fading & Machine Washable. Filler: 100% PP cotton. Care: Machine Washable. Please Notice: The pillow case filled high elastic PP cotton. We will compress it before ship. Please shake its whole body vigorously so that the PP cotton can be restored to full state. Note: When you get it, There may be a little different about the color of picture due to your monitor settings. We are appreciating for your understanding. More Personalization product in my shop: https://www.etsy.com/shop/beadsmall?ref=seller-platform-mcnav Dropshipping If you want to wholesale or dropshipping, please contact to me via message. Note Conversion: 1inch=2.54cm, 1cm=0.393inch Please allow slightly 0-1cm difference due to manual measurement. Colors can appear different depending on light & how the listing is viewed. Thanks for your understanding & attention. Wish you a pleasant shopping experience! Shipping Description We will ship to worldwide, Shipping time is around 10-18 days to arrive in most of the countries all over the world. For some countries, shipping times vary. Please see our policies for more information. - Unite States: 10 - 18 business days - Australia: 10 - 18 business days - Canada: 10 - 18 business days - United Kingdom: 7 - 14 business days - Europe: 10 - 18 business days If you want to receive it within 1 week, can choose shipping upgrades, or contact to me. Buyer Guarantee & Return Policy (a) Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders & Perishable products (like food or flowers) (b) If you don’t receive package exceed 40 days, Please tell us, we will resend out a new one or refund the money to you. 100% Good Service If you have any questions about our product, please feel free to contact us, we will reply to you within 24 hours. If you can’t find the location to upload the customized information, please send us the customized information by email Feedback I will be very appreciated if you give me a positive feedback. Pls don’t give me a negative feedback before contact me.I will try my best to make you satisfied. Personalized Photo Diy Cushion Custom Image Heart Shape Pillow