All of our products are completely hand-designed, hand-etched, hand-washed, & hand-packed! With your help, we will design & personalize the perfect gift for you or your loved ones. We are a small business outside of Pittsburgh, PA & pride ourselves in ensuring a good customer service experience partnered with high quality items. Our products are sandblast-etched, not screen printed or laser-etched. This type of etching means that the designs will NEVER wash off or fade! You can literally feel the depth of the design in the glass. If you have any questions, let us know! Otherwise, happy ordering!! Once Upon A Drink, Wicked & Wasted, Sippin Beauty, Sleeping Beauty Inspired Etched Stemless Wine Glass, Free Personalization Shipping