This glass is reversed etched, which means the vinyl design is applied to the glass. Then the etching cream was applied around it. The vinyl is then pulled off to give it the cloudy look. Each glass is handmade so the paw pattern will be different for each glass. This design is permanent & dishwasher safe If somehow the glass is damaged during shipping I would he happy to replace it with a new one or refund you. Picture proof is required. This is a 20 fl oz stemless wine glass Dog Mom Wine Glass // Stemless Etched Glasses