Hello BEFORE YOU ORDER PLEASE MAKE SURE YOU’RE TAKNG YOUR TIME TO READ MY POLICIES & THAT YOU’RE OKAY & AGREE 100% WITH MY POLICIES. I HAVE A VERY STRICT RULE WITH MY POLICIES & IF YOU’RE GOOD TO GO, PLEASE PROCEED. It will definitely be helpful with future events & situations that may occur. Thank you very much +Processing Time: I have a processing time of about 1-2 weeks & can be 2-3 weeks depending on the amount of orders I get. I will send out messages if orders will take longer than it should. Also, processing time is not the same as shipping & delivery time. For further clarification, please DM me on Etsy, my socials, or email. +Shipping & Delivery: Shipping & delivery takes about 3-5 days but can be longer depending on the state you live in. Please keep in mind that delays may happen. If there’s delays please reach out to your seller for more informations. Also, please understand that I do not have control over the speed of how long/slow USPS delivers packages. Please be patient for both my shop & USPS. Delays are often happening & I DO NOT do refunds for delays or CANCELLATIONS when a package is on the way or when a package has been packaged or dropped/picked up by USPS. +Lost/Broken items: If you have lost item please understand that I do not have control over how USPS delivers. If this happen please contact the seller before leaving bad reviews. If you have broken items, I have a rule of a one time replacement but you as the customer is responsible for paying the shipping. Again, please reach out to the seller before leaving bad reviews. It will be very helpful if you’re willing to work with the seller in these unfortunate situations. +For more informations please refer to my shop policy! Thank you! Bt21 Inspired Beer Glass Cup | Perfect For Ice Coffee Lid & Straw Available Gift Bts Fan Lovers 16 Oz