ALL ORDERS PLACED AFTER 12/13 WILL NOT ARRIVE BY CHRISTMAS. THANK YOU! STOCK - 16x24 are sold out for the season. 18x30 & 24x36 currently available. PLEASE READ in FULL Welcome to Porch DeCOIR! We make fun & unique doormats for any taste & personality. We love what we do & take great pride in our doormats. Our unique doormats make excellent gifts for any occasion from housewarming, wedding, birthday, Mother’s & Father’s Day, Christmas, just because or a gift for yourself! COMPLETE THE LOOK & ADD A LAYERING RUG - CHECK OUT THE LAYERING RUG SECTION FOR CURRENT OPTIONS CARE INSTRUCTIONS - PLEASE READ - IMPORTANT -DO NOT ExPOSE DOORMAT TO DIRECT SUNLIGHT, ExCESSIVE MOISTURE OR DIRECT RAIN - IT WILL DAMAGE. -DO NOT SHAKE AGGRESSIVELY. THE COIR DOORMAT CAN RIP OR TEAR. SHAKE GENTLY TO CLEAN. OUTDOOR USE - PLEASE READ - IMPORTANT Coir doormats are NOT all weather proof. Coir doormats do best in a sheltered area such as a covered porch, patio, garage, or entryway. ExPOSING TO THE ELEMENTS LIKE DIRECT RAIN WILL CAUSE DISCOLORATION AND/OR DAMAGE. Damages include, but are not limited to, staining. DELIVERY ADDRESS - PLEASE READ - IMPORTANT Please confirm your delivery address is correct before checkout. If your package is delivering to an apartment, please confirm your delivery procedures with your apartment complex prior to ordering. Your order will be shipped to the address provided. If you have not received tracking information, you can message Porch DeCoir & update the delivery address. If the tracking information has been sent to you, it is too late to update the delivery address because the postage has already been purchased. Porch DeCoir offers free shipping on every order ONE TIME only. If your package is returned for an incorrect or insufficient address, you will be responsible for reshipping costs a second time. If you decide you no longer want your order, & the item qualifies for a return, you will be refunded minus the original shipping costs. NO ExCEPTIONS TO THIS POLICY. Please avoid this hassle & check your address. LOST OR DELAYED ORDERS - IMPORTANT Unfortunately, lost or delayed packages happen on occasion. If your doormat is lost or delayed in transit, please reach out to the carrier, either USPS or UPS, directly. Your package is insured with the carrier. Porch DeCoir will help as much as possible in this matter. Lost packages with UPS, please contact customer service at 1(800) 742-5877 or visit https://www.ups.com/us/en/support/file-a-claim.page Lost packages with USPS, please contact customer service at 1(800) 275-8777 or https://www.usps.com/help/claims.htm MAIL THEFT Porch DeCoir is not responsible for mail theft once your item is delivered as promised. Your package is insured only while it is in the hands of the mail carrier. Once it’s delivered, you are responsible for your package. You will need to notify your local police & file a report if you suspect mail theft. DAMAGED UPON ARRIVAL All orders are packaged with care, however,
