CARE INSTRUCTIONS HAND WASH ONLY! AVOID HEAT (leaving in hot car) DO NOT DROP DO NOT MICROWAVE DO NOT SCRUB VINYL DO NOT SOAK TUMBLER DO NOT PUT in DISHWASHER Every tumbler is handmade therefore imperfections can appear. But, if you have any questions or concerns please feel free to message me! Thanks for shopping with me! PLEASE NOTE Mica powder, clay & glitter will settle at the bottom of cup! Shake it like a snowglobe to mix everything up again! Because this item is handmade & customized for you, no returns or refunds will be accepted. I am not responsible for any lost/missing packages due to an incorrect shipping address. So Please be sure your shipping address associated with your Etsy account is correct before purchasing. Please message me for more customization options! Acowar Snow-Globe Tumbler Starbucks Custom A Court Of Wings & Ruin